Privacy Policy
Last updated: September 13, 2026 · Effective immediately for all users and clients.
1. Overview & Commitment
At Pixility Studio, we prioritize the confidentiality and protection of our clients', partners', and visitors' data. This Privacy Policy explains our practices regarding the collection, storage, and processing of personal and business information when you use our website, SaaS products, automation pipelines, and consulting services.
2. Information We Collect
We only collect information necessary to deliver and improve our digital solutions. This includes contact details (name, email, phone number), business parameters (company name, workflow requirements, budget estimates), technical metadata (IP addresses, browser types, session analytics via cookie consent), and communication records when you submit an inquiry or request a demo.
3. How We Use Your Information
Your data is used strictly for legitimate business purposes: scoping custom software and automation solutions, responding to consultation inquiries, provisioning product accounts (BizFlow, MenuPro, StockPro, FormFlex), sending invoices and project status updates, and continuously improving our system reliability. We never sell, rent, or monetize your data to third-party data brokers.
4. Client Confidentiality & NDAs
All proprietary business logic, workflow data, customer lists, and software architectures shared with Pixility Studio are protected under strict bilateral confidentiality agreements (NDAs). Access within our engineering teams is strictly compartmentalized on a need-to-know basis.
5. Data Security Standards
We employ industry-standard encryption protocols (TLS 1.3 in transit and AES-256 at rest). Production databases are hosted on secure, compliant cloud infrastructure with multi-factor authentication, automated hourly backups, and isolated VPC networks.
6. Your Rights & Data Portability
You have the right to request access, correction, export, or deletion of your personal and business records at any time. Simply send an email to privacy@pixilitystudio.com, and our data protection officer will fulfill your request within 5 business days.
7. Privacy Questions & Officer Contact
If you have any questions or concerns regarding this Privacy Policy or our security standards, please contact us at privacy@pixilitystudio.com or write to our office in New Delhi, India.
Have specific security compliance questions?
Our architecture team can provide our detailed SOC2 / ISO-aligned security whitepaper.